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  1. Number:        A3TH081090U292
  2. Subject:       Plotter Problems with Print Server
  3. Date:          September 11, 1990
  4. OS Version:    All
  5. - - - - - - - - - - - - - - - - - - - - - - - - - - -
  6.  
  7. PROBLEM:       We had a customer with two plotters, an HP DraftMaster 
  8.                attached to a Compaq SystemPro and a Calcomp 1023 setup 
  9.                as a remote.  Both of these plotters would go off line 
  10.                when a file was sent to them, whether through the
  11.                application or printing a file.  He also had a PaintJet XL
  12.                that would cause the server to abend with the stack over
  13.                flow error by powering the printer on.  
  14.  
  15. SOLUTION:      We've heard of plotters not working well with Pserver 
  16.                and especially remotely; however, we sent him the newest
  17.                printing files (those that ship with NetWare 386 v3.1) and
  18.                all three problems were solved.
  19.  
  20.                (X)    This information was verified verbally.
  21.  
  22.